Frequently Asked Questions

What users usually want to know about the forDiabetes platform

forDiabetes platform

forDiabetes is a self-management tool that helps you control your diabetes more effectively. It is also a communication platform between you and your HCP (Health Care Provider)
You need to:
1) Download the mobile app from Google Play for Android or Apple App Store for iOS.
2) Create a free account using your email or login with Facebook / Google.
3) Start adding your diabetes data
Yes. forDiabetes is free. For more advanced features, you can subscribe to our Premium plan.

My account

To edit your profile, click on Manage account from the menu or follow this link (you have to be logged in).
To reset your password go to Login page from the menu and click on If you forgot your password you can reset it and follow the instructions.
To upgrade to a Premium account you first need to create a free account (using your email or login with Facebook / Google), login to the application and follow the instructions.
To delete your account you can either use the Mobile app by going to the profile and taping the Request account deletion or from the Web app you can send us an email from our contact form. After that you will receive an email confirming that your account and your personal data have been deleted.

Data collection & export

For the time being, data can be inserted/edited only throw the mobile apps. If you don’t already have the mobile app, download it from Google Play for Android or Apple App Store for iOS.
To delete an entry, click on the icon that appears on each data row.
Low: Below your low blood glucose goal (hypoglycemia)
Good: Within your blood glucose goals
High: Above your high blood glucose goal (hyperglycemia)
Low: Low glycemic index
Medium: Medium glycemic index
High: High glycemic index
Optimal: Systolic < 120mmHg and diastolic < 80mmHg
Normal: Systolic >= 120-129mmHg and diastolic >= 80-84mmHg
High normal: Systolic >= 130-139mmHg and diastolic >= 85-89mmHg
Stage 1 Hypertension: Systolic >= 140-159mmHg and diastolic >= 90-99mmHg
Stage 2 Hypertension: Systolic >= 160-179mmHg and diastolic >= 100-109mmHg
Stage 3 Hypertension: Systolic >= 180mmHg and diastolic >= 110mmHg
You can export reports from all categories (Blood glucose, Medications, Activities etc). To create a report with your blood glucose data:
1) Go to Blood glucose page.
2) Apply one or more filters to your data (Date range, glucose level, day period etc)
3) Select the columns you want to be extracted by clicking on the button
4) Click on the Export button and choose your prefered format (HTML, CSV, Excel etc) of the download file

Customization & settings

For the time being, goals can be set/changed only throw the mobile apps. If you don’t already have the mobile app, download it from Google Play for Android or Apple App Store for iOS.
For the time being, units can be set/changed only throw the mobile apps. If you don’t already have the mobile app, download it from Google Play for Android or Apple App Store for iOS.